University of Applied Research & Development (UARD)

PRICE: $600

This course covers the following subject matters: Overview of the ER organizations, systems & roles; The relative response room processes & roles; Managing Information; Communications (effective handling of phone calls); Managing stress in self & others; Verifying emergency response information & management; Communication techniques; Delivering information to relatives.

The learning outcomes for the module are as follows:

  1. Dealing with stakeholder communication
  2. Response team areas of concern and authority
  3. Practically demonstrate multi-platform communications during a live scenario-based event.

Key Topics

  • Emergency Response facilities, equipment, manuals and training
  • Media spokesperson
  • HR responder

Course Duration

22 – 26 hours with the ability to start/stop/return at any time.

Recommended Participants

This course is for:

  • first responders,
  • active service military,
  • emergency managers and
  • veterans

Take this course to understand the theory behind their practice and increase their professional capacity when responding to a major emergency. This course is also aimed at personnel who form part of the Emergency Response organization.

Belhaven University PLA Credits Assessed: 0.5

*Please note, there is a maximum number of PLA credits that may be applied to a degree program at Belhaven University.  Refer to their website for the latest on PLA policies.